Field
IT Support
Fixing devices, networks and user issues. Roles include IT Support Technician, Help Desk.
TroubleshootingFault-finding drills across industrial, network and Linux0 of 15 cards masteredNetworkingIP, switching, routing, protocols, troubleshooting0 of 10 cards masteredLinux & ShellCommand line, permissions, services, cron0 of 8 cards masteredCustomer-Facing SkillsDiscovery, delivery, and communication0 of 6 cards mastered